The Original Audible... DEBRIS FREE EAR FILTER
Keeps Bugs and Debris OUT of your Ears.
We at Debris Free Ear Filters appreciate your business and we take pride in providing you with the best quality product and experience when purchasing our products.
Customer Satisfaction Guarantee - Returns are accepted within 30 days from the date of purchase. Please fill out the form on our contact page with the reason(s) for your return and state if you are requesting a refund or replacement. Once you receive our email return/replacement confirmation letter please mail back the entire item(s) including plastic package, all ear filters and cases to receive a full refund or replacement. Any incomplete returns will be subject to a $5.99 charge for each pair not returned. ** Please note that the shipping & handling charges are non-refundable, and customers are responsible for all mailing materials and postage fees when returning any purchases**.
Lost Packages - All packages are mailed with tracking numbers in which the exact time and date of delivery are recorded by the postal service agent and by the local post office. If you fear your package is lost, please contact the USPS and provide them with your shipping information. Debris Free Ear Filter is unable to open any USPS cases for you and reporting lost merchandise is the responsible of the customer.
Damaged Packages - If packages arrive damaged we will gladly email you a return label and replace your order once we receive the returned purchase. Please send back the ENTIRE order including any damage and broken pieces for a full refund or exchange.
Shipping Time and Insurance - Please note that Priority Mail is not a timely guaranteed service by the USPS. Upgraded shipping such as FedEx shipments are guaranteed. Once orders are picked up USPS we have no control over the delivery time/speed. If orders are needed immediately please upgrade to FedEx overnight or Express shipping.
Customer Information - To assure of prompt delivery of your order customer must provide the correct information such as the correct name, correct street address & zip code along with any suite, apartment or unit numbers. Accuracy is the customer’s responsibility. If you accidentally entered the wrong address when filing out the form do not panic! Please contact us to let us know that you need to change the shipping information. Please contact us if you do not receive a confirmation of the change with in 24 hours of your order.
**Any orders returned to us by the USPS or Special carriers due to Incomplete or incorrect address, Addressee unknown, Moved with no forwarding address, Business or Company name missing, Suite, apartment or unit number missing, incorrect zip or postal code, unclaimed mail and return to sender Stamp will be reshipped with the new shipping cost. Refunds will be made minus the shipping and handling fees which were paid by Debris Free Ear Filters.**.
Please write “Return” or “Exchange” on the outside of the return package/mailing material.
Then send it to :
Debris Free Ear Filter
J Core, LLC.
P.O. Box 2524
Lutz, Florida 33548
USA
Disclaimer: It is the sole Responsibility of the user for the handling and use of our Debris Free Ear Filters. J Core LLC., and related authorized distributors disclaim any and all liability, loss or otherwise, which may occur through negligence and misuse use of our product; to include insertion of the ear filters, wearing and the removal of our ear filters. We ask and encourage our patrons to wisely use discretion when wearing our ear filters and to keep them out of reach of small children as they are non-toxic but are a choking hazard. Instructions on how to insert and remove the ear filters are available on the PRODUCT page.
We ask our customers to use care when inserting the ear filters. They are not designed to be inserted deeply into the ear canal. The tab on the ear filter should always be expose for easy removal. If for some reason a situation should arise with the use of the ear filters we advise that you please contact a competent Ear, Nose and Throat (ENT) Physician or Nurse Practitioner and simply have them remove the ear filters. Debris Free Ear Filters are made of medical grade silicone and are design to naturally fit comfortable on the outer rim of the ear canal.